| FREQUENTLY ASK AND QUESTION |
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: What Audianet lend wireless devices to its customers ? |
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: Yes, Audianet will lend wireless devices. |
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: What Audianet sells wireless equipment to its customers ?
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: Yes, Audianet also sells wireless equipment. |
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: What is the solution if there is a technical problem that cannot be solved via phone ? |
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: Customer can bring the PC to Audianet to work only for technical problem that is related to internet set up or configuration. |
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: Can Technical Support do a visit to he customer's place if there is a technical problem? |
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: If it is necessary, we can directly come to your place to solve the technical problem.
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: How far is Technical Support can handle the technical problem of Customer's PC ?
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: Technical Support only handle the software installation that is related to internet (Browser, mIRC, FTP Client) and configuration check, for OS/Hardware problem ,we suggest you to call your computer dealer where you bought your computer or to your computer service center.
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